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Free UK Delivery On Orders Over £100.00
Call Us   01923 225545
Free UK Delivery On Orders Over £100.00
Call Us   01923 225545

Exchanges & Refunds

How to return an item

Returning an item? No worries!

How do I Return an Item?

  • Repack it with your completed return note (refund or exchange ticked).
  • Include the exchange code if you want a different item or size.
  • You're responsible for return postage. Choose a trackable method and keep proof of postage.
  • Send it back to:
    The London Corset Company
    1 Elizabeth House
    Anglian Close
    Watford
    Hertfordshire
    WD24 4RA
    United Kingdom

Exchanging for a different size or style?

  • Return within 30 days with original packaging & tags.
  • Items must be unworn, unwashed, and meet Return Standards (below).
  • Beauty products & underwear with broken seals cannot be refunded.

Returns Policy:

We want all our customers happy with their purchase. If you are not 100% satisfied or have selected the wrong size or style, that's okay. We offer refunds and exchanges. Please ensure all unsuitable goods are:

  • Returned within 30 days of delivery date.
  • Unworn, unused, with original labels/tags/packaging.
  • Meet Return Standards (listed below).
Return Standards:
  • Unworn (tried on for size only).
  • Complete with original labels, tags, insert cards and packaging.
  • Unstained, unwashed, free of scents/perfumes/animal hair.
  • No material damage, stretched marks, creases, or wrinkles.
  • No damage to fasteners, straps, zips, boning, etc.

Getting a refund?

  • Return within 30 days with original packaging & tags.
  • We process refunds once we receive your return. *This normally takes 14-30 business days, depending on the payment method.

We'll email you to confirm your return (refund or exchange).

Any Questions?
Email us at orders@thelondoncorsetcompany.co.uk

Returning multiple orders?

  • Include all relevant return notes in the parcel.
  • Email us to notify of your return/exchange.

Happy shopping!